Shipping Policy

At Zynvera Glow, we strive to deliver your orders in a timely, transparent, and reliable manner. This Shipping Policy outlines our shipping practices, delivery timelines, and important information to ensure a smooth shopping experience for our customers.

By placing an order on our website, you agree to the terms outlined in this Shipping Policy.

1. Shipping Coverage

  • We currently ship exclusively within the United States.

  • International shipping is not available at this time.

  • Orders placed with delivery addresses outside the United States will not be accepted or processed.

  • We do not ship to P.O. Boxes, APO/FPO addresses, or U.S. territories unless otherwise stated.

2. Shipping Cost

  • FREE SHIPPING on all orders within the United States

  • No minimum order value is required.

  • All shipping and handling costs are fully covered by Zynvera Glow.

  • There are no hidden fees, surcharges, or additional delivery costs.

3. Order Processing Time

  • Orders are processed within 3–4 business days after payment confirmation.

  • Processing time includes:

    • Order verification

    • Product preparation

    • Quality inspection

    • Secure packaging

    • Shipment scheduling

  • Orders are not processed on weekends or U.S. federal holidays.

  • During peak seasons, promotional events, or holidays, processing times may be extended slightly.

4. Shipping Time

  • Once your order has been shipped, delivery typically takes 5–6 business days.

  • Shipping times may vary depending on:

    • Destination location

    • Carrier operations

    • Weather conditions

    • High-volume shipping periods

  • Delivery times are estimated, not guaranteed.

5. Estimated Total Delivery Time

  • Total Estimated Delivery Time:
    8–10 business days
    (3–4 business days processing + 5–6 business days shipping)

Please note that this timeframe is an estimate and does not include delays beyond our control.

6. Shipping Carriers

  • We work with trusted and reliable U.S.-based shipping carriers.

  • Carrier selection is determined based on order size, weight, and destination to ensure efficient delivery.

  • Carrier details may vary per order and are subject to change without notice.

7. Order Tracking

  • Once your order ships, you will receive a shipping confirmation email with a tracking number.

  • Tracking information may take 24–48 hours to become active.

  • Customers are responsible for monitoring their shipment using the provided tracking link.

  • If tracking shows “delivered” but the package is not received, please contact the carrier directly before reaching out to us.

8. Incorrect or Incomplete Address

  • Customers are responsible for providing accurate and complete shipping information at checkout.

  • Zynvera Glow is not responsible for:

    • Delivery delays

    • Lost packages

    • Failed deliveries
      caused by incorrect or incomplete addresses.

  • If an order is returned to us due to address issues, reshipping fees may apply.

9. Delayed, Lost, or Stolen Packages

  • If your order has not arrived within the estimated delivery timeframe, please contact us for assistance.

  • We will coordinate with the shipping carrier to investigate the issue.

  • Zynvera Glow is not responsible for delays caused by carriers after the order has been shipped.

  • We are not responsible for packages marked as delivered but lost or stolen after delivery.

10. Damaged Items During Shipping

  • If your item arrives damaged, please notify us within 48 hours of delivery.

  • Customers may be required to provide:

    • Photos of the damaged product

    • Photos of the packaging

  • Once verified, we will arrange a replacement or refund at no additional cost.

11. Order Modifications & Cancellations

  • Orders can only be modified or canceled before processing begins.

  • Once an order has been processed or shipped, it cannot be modified or canceled.

  • Shipped orders must follow our Return & Refund Policy.

12. Responsibility Disclaimer

  • Zynvera Glow is not responsible for shipping delays caused by:

    • Natural disasters

    • Weather conditions

    • Carrier disruptions

    • Customs or security inspections

  • All delivery estimates are provided for reference only.

13. Policy Updates

  • Zynvera Glow reserves the right to modify or update this Shipping Policy at any time without prior notice.

  • Changes will take effect immediately upon posting on our website.

14. Contact Information

If you have any questions or concerns regarding our Shipping Policy, please contact us:

Trade Name: Zynvera Glow
Phone: +1 (659) 292-6019
Email: contact@zynvera.store
Business Address:
12276 San Jose Blvd,
Jacksonville, FL 32223,
United States